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Process: Agency

Every agency runs a model of "get it done for the client as fast as possible." Some agencies use that to burn out your team as long as you can deliver on time. It's a juggling act in agency life: projects, deadlines, resources – all moving at

Process: Agency
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Process: Kanban

In the world of workflow management, Kanban isn't just a buzzword; it's a philosophy. Shops that have embraced Kanban, either by a deliberate strategy or a natural shift, really get the essence of process management. A well-oiled Kanban shop isn't just about moving sticky

Process: Kanban
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Developing Your Management Playbook: Practical Strategies for Repeated Success

If you follow enough sports, you should be familiar with a playbook. It's a set of scripted actions that the team would take to accomplish a specific goal. Why is this reverent in a book for managers? Being a manager means you will run into the same situations

Developing Your Management Playbook: Practical Strategies for Repeated Success